Return Policy

Return Policy

Trend textile internet sales customers have the “Right of Withdrawal Without Providing Reason” for 30 days. This period, which is 14 days according to the regulation on distance contracts, has been increased to 30 days for internet sales customers so that you can shop comfortably. You can replace or return the product that you purchased from, the size of which is not suitable and/or you have not used, undamaged, original box and labels, with a different size within 30 days.

For a refund, you can send your products within 30 days to the courier company from which you received your package, free of charge.

Return Address: 3rd Floor, 244 Edgware Road, London W2 1DS, UK.

The refund amount for your credit card payments will be refunded to your bank on the same day as soon as your refund request is approved and notified to you. Since the reflection of this amount on your accounts after the transfer to the bank is entirely related to the bank transaction process, will not be able to intervene in any possible delays. It may take an average of 1 to 2 weeks for the amount returned to your credit card to be reflected in your account by the bank.


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